Spin Dragons | Privacy Policy

Privacy Policy

Last updated: [Current Date]

1. Introduction

Welcome to Spin Dragons Casino (hereinafter referred to as "we", "us", or "our"). We highly value your privacy and are fully committed to protecting your personal data. In this Privacy Policy, we transparently explain how we collect, use, secure, and share your personal data when you use our website and services.

2. What data do we collect?

During your visit to our casino and use of our services, we may collect the following categories of data from you:

  • Personal identification data: Name, date of birth, address, email address, phone number, and identification documents to verify your age (KYC procedure).
  • Financial data: Information about deposits, withdrawals, and your chosen payment methods (we do not store full credit card details ourselves; this is handled via certified payment providers).
  • Account data: Your username, password (encrypted), gaming history, active bonuses, and account preferences.
  • Technical data: Your IP address, browser type, operating system, device information, and login logs.

3. How do we use your data?

We process your personal data for the following purposes:

  • Creating, managing, and securing your player account.
  • Processing your deposits and paying out your winnings.
  • Complying with legal obligations, such as anti-money laundering (AML) legislation and responsible gaming requirements.
  • Providing customer service and technical support.
  • Sending promotional offers and newsletters (only if you have explicitly given permission for this).

4. Sharing your data

We will never sell your personal data to third parties. We only share your data with trusted partners who are essential for providing our services, including:

  • Certified payment processors and financial institutions.
  • Game providers to enable your gameplay.
  • IT and security providers for data storage and fraud prevention.
  • Regulatory and government authorities, when there is a legal obligation to do so.

5. Data Security and Retention Period

We employ strict security measures to protect your data against unauthorized access, loss, or theft. Our platform uses advanced 128-bit SSL encryption technology. We do not retain your personal data longer than strictly necessary for the purposes for which it was collected, unless a longer retention period is legally required (e.g., for tax and accounting obligations).

6. Your Rights

Under applicable privacy legislation (such as the GDPR), you have various rights regarding your personal data:

  • The right to access the personal data we process about you.
  • The right to have incorrect data corrected.
  • The right to have your data deleted ("right to be forgotten"), subject to our legal retention obligations.
  • The right to restrict processing or object to direct marketing.
  • The right to data portability (transferring your data).

7. Contact Information

Do you have questions about this privacy policy or want to exercise one of your rights? Please feel free to contact our data protection officer via:

Email: [email protected]